Legal
Privacy Policy
We take privacy seriously it's not just a compliance checkbox for us. Here's exactly how we handle your data, and what rights you have.
Who this applies to
This Privacy Policy applies to Rivedix Technology Solutions Pvt. Ltd. and covers data collected through our website (www.rivedix.com), our products (Cykruit, rkavach), and our consulting engagements. It covers individuals in India, the EU/UK, USA, and Africa.
1. Information We Collect
1.1 Information you provide directly
When you contact us, submit a form, book a discovery call, or use our services, we may collect: your name, email address, phone number, company name, job title, and any information you include in your message or inquiry.
1.2 Information collected automatically
When you visit our website, we may collect technical data such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This is collected via cookies and similar technologies.
1.3 Information from third parties
We may receive information about you from LinkedIn or other professional platforms if you connect with us through those channels.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and service requests; deliver cybersecurity, data privacy, and AI governance consulting services; send service-related communications; improve our website and offerings; comply with legal obligations; and protect the security and integrity of our systems.
Legal basis (for GDPR purposes)
Where applicable, we process your personal data on the basis of: your consent; the performance of a contract; our legitimate interests in operating and improving our business; and compliance with legal obligations.
3. Data Sharing & Disclosure
Rivedix does not sell your personal data. We do not share your information with third parties except: with service providers who assist us in operating our website and delivering services (bound by confidentiality obligations); when required by law, court order, or regulatory authority; to protect the rights, property, or safety of Rivedix, our clients, or the public; or in connection with a merger, acquisition, or sale of assets (in which case you will be notified).
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact and inquiry data is typically retained for 3 years from last contact. Client engagement data is retained for 7 years in line with professional record-keeping requirements.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Under GDPR (EU/UK)
Right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. You also have the right to lodge a complaint with your local supervisory authority.
Under DPDP (India)
Right to access information about processing, right to correction and erasure, right to grievance redressal, and right to nominate a representative.
Under CCPA (California)
Right to know what personal information is collected, right to delete personal information, right to opt-out of sale (we do not sell data), and right to non-discrimination.
To exercise your rights
Contact us at privacy@rivedix.com. We will respond within 30 days. We may need to verify your identity before processing your request.
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. As a cybersecurity firm, we hold ourselves to a high standard including encryption in transit and at rest, access controls, and regular security reviews. However, no method of internet transmission is 100% secure.
8. International Data Transfers
Rivedix operates across India, USA, Europe, and Africa. Where we transfer personal data across borders, we ensure appropriate safeguards are in place in accordance with applicable law including Standard Contractual Clauses for EU transfers and equivalent mechanisms for other jurisdictions.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by updating this page. We encourage you to review this policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy team at:
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